1 INTRODUCTION 1.1 Study Deliverables 1.2 Study Assumptions 1.3 Scope of the Study 2 RESEARCH METHODOLOGY 3 EXECUTIVE SUMMARY 4 MARKET DYNAMICS 4.1 Market Overview 4.2 Introduction to Market Drivers and Restraints 4.3 Market Drivers 4.3.1 Increased Demand for BYOD Applications 4.3.2 Growing Smart Devices Sales 4.4 Market Restraints 4.4.1 Security Concerns to Challenge the Market Growth 4.5 Industry Attractiveness - Porter's Five Force Analysis 4.5.1 Threat of New Entrants 4.5.2 Bargaining Power of Buyers/Consumers 4.5.3 Bargaining Power of Suppliers 4.5.4 Threat of Substitute Products 4.5.5 Intensity of Competitive Rivalry 5 MARKET SEGMENTATION 5.1 By Solution 5.1.1 Portals and Intranet Platform 5.1.2 File Sharing and Synchronization 5.1.3 Enterprise Video 5.1.4 Enterprise Social Network 5.1.5 Other Solutions 5.2 By Services 5.2.1 Managed services 5.2.2 Professional services 5.3 By End-user Industry 5.3.1 BFSI 5.3.2 Public sector 5.3.3 Healthcare 5.3.4 Energy and utilities 5.3.5 Retail 5.3.6 IT and telecom 5.3.7 Travel and hospitality 5.4 Geography 5.4.1 North America 5.4.2 Europe 5.4.3 Asia-Pacific 5.4.4 Latin America 5.4.5 Middle East & Africa 6 COMPETITIVE LANDSCAPE 6.1 Company Profiles 6.1.1 Cisco Systems, Inc. 6.1.2 Avaya, Inc. 6.1.3 Microsoft Corporation 6.1.4 NEC Corporation 6.1.5 IBM Corporation 6.1.6 Siemens AG 6.1.7 Oracle Corporation 6.1.8 Alcatel-Lucent S.A. 6.1.9 Ribbon Communications LLC 7 INVESTMENT ANALYSIS 8 MARKET OPPORTUNITIES AND FUTURE TRENDS