• Executive Summary o Market Overview • Market Landscape o Market ecosystem o Value chain analysis • Market Sizing o Market definition o Market segment analysis o Market size 2020 o Market outlook: Forecast for 2020 - 2025 • Five Forces Analysis o Bargaining power of buyers o Bargaining power of suppliers o Threat of new entrants o Threat of substitutes o Threat of rivalry o Market condition • Market Segmentation by Deployment o Market segments o Comparison by Deployment o Cloud-based - Market size and forecast 2020-2025 o On-premise - Market size and forecast 2020-2025 o Market opportunity by Deployment • Customer landscape • Geographic Landscape o Geographic segmentation o Geographic comparison o North America - Market size and forecast 2020-2025 o Europe - Market size and forecast 2020-2025 o APAC - Market size and forecast 2020-2025 o South America - Market size and forecast 2020-2025 o MEA - Market size and forecast 2020-2025 o Key leading countries o Market opportunity By Geographical Landscape o Market drivers o Market challenges o Market trends • Vendor Landscape o Landscape disruption • Vendor Analysis o Vendors covered o Market positioning of vendors o Acoustic LP o Adobe Inc. o HubSpot Inc. o Infusion Software Inc. o International Business Machines Corp. o Oracle Corp. o Salesforce.com Inc. o SAS Institute Inc. o Sendinblue SAS • Appendix o Scope of the report o Currency conversion rates for US$ o Research methodology o List of abbreviations Exhibits Exhibits1: Key Finding 1 Exhibits2: Key Finding 2 Exhibits3: Key Finding 3 Exhibits4: Key Finding 5 Exhibits5: Key Finding 6 Exhibits6: Key Finding 7 Exhibits7: Key Finding 8 Exhibits8: Parent market Exhibits9: Market characteristics Exhibits10: Offerings of vendors included in the market definition Exhibits11: Market segments Exhibits12: Global - Market size and forecast 2020 - 2025 ($ million) Exhibits13: Global market: Year-over-year growth 2020 - 2025 (%) Exhibits14: Five forces analysis 2020 & 2025 Exhibits15: Bargaining power of buyers Exhibits16: Bargaining power of suppliers Exhibits17: Threat of new entrants Exhibits18: Threat of substitutes Exhibits19: Threat of rivalry Exhibits20: Market condition - Five forces 2020 Exhibits21: Deployment - Market share 2020-2025 (%) Exhibits22: Comparison by Deployment Exhibits23: Cloud-based - Market size and forecast 2020-2025 ($ million) Exhibits24: Cloud-based - Year-over-year growth 2020-2025 (%) Exhibits25: On-premise - Market size and forecast 2020-2025 ($ million) Exhibits26: On-premise - Year-over-year growth 2020-2025 (%) Exhibits27: Market opportunity by Deployment Exhibits28: Customer landscape Exhibits29: Market share By Geographical Landscape 2020-2025 (%) Exhibits30: Geographic comparison Exhibits31: North America - Market size and forecast 2020-2025 ($ million) Exhibits32: North America - Year-over-year growth 2020-2025 (%) Exhibits33: Europe - Market size and forecast 2020-2025 ($ million) Exhibits34: Europe - Year-over-year growth 2020-2025 (%) Exhibits35: APAC - Market size and forecast 2020-2025 ($ million) Exhibits36: APAC - Year-over-year growth 2020-2025 (%) Exhibits37: South America - Market size and forecast 2020-2025 ($ million) Exhibits38: South America - Year-over-year growth 2020-2025 (%) Exhibits39: MEA - Market size and forecast 2020-2025 ($ million) Exhibits40: MEA - Year-over-year growth 2020-2025 (%) Exhibits41: Key leading countries Exhibits42: Market opportunity By Geographical Landscape ($ million) Exhibits43: Impact of drivers and challenges Exhibits44: Vendor landscape Exhibits45: Landscape disruption Exhibits46: Industry risks Exhibits47: Vendors covered Exhibits48: Market positioning of vendors Exhibits49: Acoustic LP - Overview Exhibits50: Acoustic LP - Product and service Exhibits51: Acoustic LP - Key offerings Exhibits52: Acoustic LP - Key customers Exhibits53: Acoustic LP - Segment focus Exhibits54: Act-On Software, Inc. - Overview Exhibits55: Act-On Software, Inc. - Product and service Exhibits56: Act-On Software, Inc. - Key offerings Exhibits57: Act-On Software, Inc. - Key customers Exhibits58: Act-On Software, Inc. - Segment focus Exhibits59: Adobe Inc. - Overview Exhibits60: Adobe Inc. - Business segments Exhibits61: Adobe Inc. - Key offerings Exhibits62: Adobe Inc. - Key customers Exhibits63: Adobe Inc. - Segment focus Exhibits64: HubSpot Inc. - Overview Exhibits65: HubSpot Inc. - Business segments Exhibits66: HubSpot Inc. - Key offerings Exhibits67: HubSpot Inc. - Key customers Exhibits68: HubSpot Inc. - Segment focus Exhibits69: Infusion Software Inc. - Overview Exhibits70: Infusion Software Inc. - Product and service Exhibits71: Infusion Software Inc. - Key offerings Exhibits72: Infusion Software Inc. - Key customers Exhibits73: Infusion Software Inc. - Segment focus Exhibits74: International Business Machines Corp. - Overview Exhibits75: International Business Machines Corp. - Business segments Exhibits76: International Business Machines Corp. - Key offerings Exhibits77: International Business Machines Corp. - Key customers Exhibits78: International Business Machines Corp. - Segment focus Exhibits79: Oracle Corp. - Overview Exhibits80: Oracle Corp. - Business segments Exhibits81: Oracle Corp. - Key offerings Exhibits82: Oracle Corp. - Key customers Exhibits83: Oracle Corp. - Segment focus Exhibits84: Salesforce.com Inc. - Overview Exhibits85: Salesforce.com Inc. - Business segments Exhibits86: Salesforce.com Inc. - Key offerings Exhibits87: Salesforce.com Inc. - Key customers Exhibits88: Salesforce.com Inc. - Segment focus Exhibits89: SAS Institute Inc. - Overview Exhibits90: SAS Institute Inc. - Product and service Exhibits91: SAS Institute Inc. - Key offerings Exhibits92: SAS Institute Inc. - Key customers Exhibits93: SAS Institute Inc. - Segment focus Exhibits94: Sendinblue SAS - Overview Exhibits95: Sendinblue SAS - Product and service Exhibits96: Sendinblue SAS - Key offerings Exhibits97: Sendinblue SAS - Key customers Exhibits98: Sendinblue SAS - Segment focus Exhibits99: Currency conversion rates for US$ Exhibits100: Research Methodology Exhibits101: Validation techniques employed for market sizing Exhibits102: Information sources Exhibits103: List of abbreviations

Acoustic LP, Act-On Software, Inc., Adobe Inc., HubSpot Inc., Infusion Software Inc., International Business Machines Corp., Oracle Corp., Salesforce.com Inc., SAS Institute Inc., Sendinblue SAS