• Executive Summary o Market Overview • Market Landscape o Market ecosystem o Value chain analysis • Market Sizing o Market definition o Market segment analysis o Market size 2021 o Market outlook: Forecast for 2021 - 2026 • Five Forces Analysis o Bargaining power of buyers o Bargaining power of suppliers o Threat of new entrants o Threat of substitutes o Threat of rivalry o Market condition • Market Segmentation by Deployment o Market segments o Comparison by Deployment o On-premises - Market size and forecast 2021-2026 o Cloud-based - Market size and forecast 2021-2026 o Market opportunity by Deployment • Customer landscape • Geographic Landscape o Geographic segmentation o Geographic comparison o North America - Market size and forecast 2021-2026 o APAC - Market size and forecast 2021-2026 o Europe - Market size and forecast 2021-2026 o MEA - Market size and forecast 2021-2026 o South America - Market size and forecast 2021-2026 o Key leading countries o Market opportunity By Geographical Landscape o Market drivers o Market challenges o Market trends • Vendor Landscape o Landscape disruption • Vendor Analysis o Vendors covered o Market positioning of vendors o Accenture Plc o Aura Information Security o Avaya Holdings Corp. o Capgemini SE o Infosys Ltd. o International Business Machines Corp. o Micro Focus International Plc o Microsoft Corp. o NetScout Systems Inc. o SAS Institute Inc. • Appendix o Scope of the report o Currency conversion rates for US$ o Research methodology o List of abbreviations Exhibits • 1: Key Finding 1 • 2: Key Finding 2 • 3: Key Finding 3 • 4: Key Finding 5 • 5: Key Finding 6 • 6: Key Finding 7 • 7: Key Finding 8 • 8: Parent market • 9: Market characteristics • 10: Offerings of vendors included in the market definition • 11: Market segments • 12: Global - Market size and forecast 2021 - 2026 ($ million) • 13: Global market: Year-over-year growth 2021 - 2026 (%) • 14: Five forces analysis 2021 & 2026 • 15: Bargaining power of buyers • 16: Bargaining power of suppliers • 17: Threat of new entrants • 18: Threat of substitutes • 19: Threat of rivalry • 20: Market condition - Five forces 2021 • 21: Deployment - Market share 2021-2026 (%) • 22: Comparison by Deployment • 23: On-premises - Market size and forecast 2021-2026 ($ million) • 24: On-premises - Year-over-year growth 2021-2026 (%) • 25: Cloud-based - Market size and forecast 2021-2026 ($ million) • 26: Cloud-based - Year-over-year growth 2021-2026 (%) • 27: Market opportunity by Deployment • 28: Customer landscape • 29: Market share By Geographical Landscape 2021-2026 (%) • 30: Geographic comparison • 31: North America - Market size and forecast 2021-2026 ($ million) • 32: North America - Year-over-year growth 2021-2026 (%) • 33: APAC - Market size and forecast 2021-2026 ($ million) • 34: APAC - Year-over-year growth 2021-2026 (%) • 35: Europe - Market size and forecast 2021-2026 ($ million) • 36: Europe - Year-over-year growth 2021-2026 (%) • 37: MEA - Market size and forecast 2021-2026 ($ million) • 38: MEA - Year-over-year growth 2021-2026 (%) • 39: South America - Market size and forecast 2021-2026 ($ million) • 40: South America - Year-over-year growth 2021-2026 (%) • 41: Key leading countries • 42: Market opportunity By Geographical Landscape ($ million) • 43: Impact of drivers and challenges • 44: Vendor landscape • 45: Landscape disruption • 46: Industry risks • 47: Vendors covered • 48: Market positioning of vendors • 49: Accenture Plc - Overview • 50: Accenture Plc - Business segments • 51: Accenture Plc - Key offerings • 52: Accenture Plc - Key customers • 53: Accenture Plc - Segment focus • 54: Aura Information Security - Overview • 55: Aura Information Security - Product and service • 56: Aura Information Security - Key offerings • 57: Aura Information Security - Key customers • 58: Aura Information Security - Segment focus • 59: Avaya Holdings Corp. - Overview • 60: Avaya Holdings Corp. - Business segments • 61: Avaya Holdings Corp. - Key offerings • 62: Avaya Holdings Corp. - Key customers • 63: Avaya Holdings Corp. - Segment focus • 64: Capgemini SE - Overview • 65: Capgemini SE - Business segments • 66: Capgemini SE - Key offerings • 67: Capgemini SE - Key customers • 68: Capgemini SE - Segment focus • 69: Infosys Ltd. - Overview • 70: Infosys Ltd. - Business segments • 71: Infosys Ltd. - Key offerings • 72: Infosys Ltd. - Key customers • 73: Infosys Ltd. - Segment focus • 74: International Business Machines Corp. - Overview • 75: International Business Machines Corp. - Business segments • 76: International Business Machines Corp. - Key offerings • 77: International Business Machines Corp. - Key customers • 78: International Business Machines Corp. - Segment focus • 79: Micro Focus International Plc - Overview • 80: Micro Focus International Plc - Product and service • 81: Micro Focus International Plc - Key offerings • 82: Micro Focus International Plc - Key customers • 83: Micro Focus International Plc - Segment focus • 84: Microsoft Corp. - Overview • 85: Microsoft Corp. - Business segments • 86: Microsoft Corp. - Key offerings • 87: Microsoft Corp. - Key customers • 88: Microsoft Corp. - Segment focus • 89: NetScout Systems Inc. - Overview • 90: NetScout Systems Inc. - Business segments • 91: NetScout Systems Inc. - Key offerings • 92: NetScout Systems Inc. - Key customers • 93: NetScout Systems Inc. - Segment focus • 94: SAS Institute Inc. - Overview • 95: SAS Institute Inc. - Product and service • 96: SAS Institute Inc. - Key offerings • 97: SAS Institute Inc. - Key customers • 98: SAS Institute Inc. - Segment focus • 99: Currency conversion rates for US$ • 100: Research Methodology • 101: Validation techniques employed for market sizing • 102: Information sources • 103: List of abbreviations

Accenture Plc, Aura Information Security, Avaya Holdings Corp., Capgemini SE, Infosys Ltd., International Business Machines Corp., Micro Focus International Plc, Microsoft Corp., NetScout Systems Inc., SAS Institute Inc.