Global Communications Platform as a Service (CPaaS) Market Insights: Impact of COVID-19 and Future Expectations to 2025

The Communications Platform as a Service (CPaaS) market revenue was 3858 Million USD in 2019, and will reach 25773 Million USD in 2025, with a CAGR of 37.23% during 2020-2025. Communications platform as a service (CPaaS) is a cloud-based delivery model that allows organizations to add real-time communication capabilities, such as voice, video and messaging, to business applications by deploying application program interfaces (APIs).
This report elaborates the market size, market characteristics, and market growth of the Communications Platform as a Service (CPaaS) industry, and breaks down according to the type, application, and consumption area of Communications Platform as a Service (CPaaS). The report also introduces players in the industry from the perspective of the industry chain and marketing chain and describes the leading companies.

In Chapter 2.3 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Communications Platform as a Service (CPaaS) in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
Chapter 2.5 covers the analysis of the impact of COVID-19 from the perspective of the industry chain.
In addition, chapters 6-10 consider the impact of COVID-19 on the regional economy.

Key players in the global Communications Platform as a Service (CPaaS) market covered in Chapter 11:
Avaya
Enghouse Systems (Vidyo)
MessageBird
Plum Voice
Bandwidth
Twilio
Mitel
Plivo
CLX
Infobip
Voxbone

In Chapter 3, on the basis of types, the Communications Platform as a Service (CPaaS) market from 2015 to 2025 is primarily split into:
Customized Service
Standardized Service

In Chapter 4, on the basis of applications, the Communications Platform as a Service (CPaaS) market from 2015 to 2025 covers:
Customer Service
Education
Finance
Telehealth

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2025) of the following regions are covered in Chapter 5, 6, 7, 8, 9, 10:
North America (Covered in Chapter 6)
United States
Canada
Mexico
Europe (Covered in Chapter 7)
Germany
UK
France
Italy
Spain
Russia
Others
Asia-Pacific (Covered in Chapter 8)
China
Japan
South Korea
Australia
India
Middle East and Africa (Covered in Chapter 9)
Saudi Arabia
UAE
Egypt
South Africa
South America (Covered in Chapter 10)
Brazil
Argentina
Columbia

Years considered for this report:

Historical Years:

2015-2019

Base Year:

2019

Estimated Year:

2020

Forecast Period:

2020-2025