The global Information Technology Service Management (ITSM) market size is estimated to be $9.67 billion in 2023, and Researcher analysts predict it will reach $21.9 billion by 2032, growing at a CAGR of 9.5% during the forecast period from 2024 to 2032.

This report studies the Information Technology Service Management (ITSM) market, covering market size for segment by type (On-premises, Cloud-based, etc.), by application (BFSI, Retail & E-Commerce, etc.), by sales channel (Direct Channel, Distribution Channel), by player (ServiceNow, IBM, HPE, Citrix Systems, BMC Software, etc.) and by region (North America, Europe, Asia-Pacific, South America and Middle East & Africa).

This report provides detailed historical analysis of global market for Information Technology Service Management (ITSM) from 2018-2023, and provides extensive market forecasts from 2024-2032 by region/country and subsectors. It covers the sales/revenue/value, gross margin, historical growth and future perspectives in the Information Technology Service Management (ITSM) market.

Leading Players of Information Technology Service Management (ITSM) including:
ServiceNow
IBM
HPE
Citrix Systems
BMC Software
CA Technologies
Atlassian
Axios Systems
Ivanti
Cherwell Software
Hornbill
Freshworks
SysAid
Gartner
Micro Focus
EasyVista
Alemba
ManageEngine
LogMeIn
Efecte Plc
Microsoft

Market split by Type:
On-premises
Cloud-based

Market split by Application:
BFSI
Retail & E-Commerce
IT & Telecom
Government & Public Sector
Others

Market split by Sales Channel:
Direct Channel
Distribution Channel

Market split by Region/Country:
North America (United States and Canada)
Europe (Germany, UK, France, Italy, Spain, and Russia, etc.)
Asia-Pacific (China, Japan, Korea, India, Australia, and Southeast Asia, etc.)
South America (Brazil, Mexico, and Argentina, etc.)
Middle East & Africa (Turkey, UAE, Saudi Arabia, and South Africa, etc.)

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